My company is building a Klaviyo integration that will allow our SaaS product to update Klaviyo profiles with certain events and parameters (relevant to our product features) to power email campaigns. We would prefer not to store emails or phone numbers. However, we don’t expect that many of our clients will have $id parameters available to be able to key the update profiles calls. We will have some information about the consumer such as (typically) their Shopify customer id. Has anyone else faced this situation? What are some workaround so that we can still try to identify and update the correct profiles?
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