WooCommerce - Adding Checkboxes and Properties Not Being Created

Hey @MeetAmin ,

Great to hear you’re trying to implement custom properties into your forms and thanks for posting this to the Community!

I would recommend looking through Klaviyo’s premade signup forms if you are looking for an option to add checkboxes to your forms easily. Multi Checkboxes are used to collect additional information about your subscribers. Within a list of pre-defined checkboxes, subscribers can select as many options as they would like. 

When setting up your form, you'll need to assign a custom property to each list option that you are offering to your subscribers. Then, you just want to create a segment of users that have each of those list option properties and use that to send. 

Here is an example of what those custom properties could look like on your form: 

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This way, if a subscriber selects to receive Product Updates, a custom property will be added to their profile that says Newsletter Type = Product Updates. 

When creating you segment, you can then select to segment on Properties About Someone: 

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and create a group of all users with that property. If you need additional help creating your segment, I'd recommend taking a look at our guide to segments here: Guide to Creating Segments. 

Keep in mind, you won't be able to create your segments until there is data in those custom properties, so I'd recommend testing the form first and selecting all the options so they are added to your profile. 

If not, the first thing I would double-check is to see that you have the klaviyo.js snippet installed so that you are able to properly edit these legacy forms and pull in data to your Klaviyo account.

Are there specific errors you are running into when trying to create checkboxes in your form? This section in the article shows the walkthrough for adding checkboxes. The difficult thing about working with these codes is that a small syntax error, such as a missing punctuation or misspelling a word, can break the entire thing! If you would like to, please feel free to screenshot and share the error messages or other issue you are seeing on your end.

Thanks again!

Alex