Live training recordings

Thank you for attending today’s session, [Interactive workshop] Strengthen customer relationships with birthday flows in Klaviyo (for small to medium-sized businesses). We hope you feel better prepared to collect your customers' birthdays and build a birthday flow. If you were unable to attend or would like to rewatch the session, we’ve included a recording below. In this training, we did the following: Created a signup form collecting customer birthdays Built a birthday property-triggered flow Reviewed best practices for birthday flows Shared some creative birthday messages for inspiration 

Thanks for joining today’s training! Below is the recording of the webinar.During the training we:Built a custom product feed with exclusions Built a personalized product feed with exclusions Embedded the feeds in our Welcome Series Presented a bonus build on how to incorporate your personalized feed in a Window Shoppers campaignHere are the materials we referenced today:  How to use product feeds and recommendations  Sync a custom catalog feed to Klaviyo

This thread supports the analytics workshop tailored to small to medium-sized businesses run on Monday, June 5, 2023. Use this as a collaborative space to post any of your additional questions or share your account insights by going through the exercise from the workshop.  During this session, we discussed:How to use the overview dashboard How to compare your flow and campaign performance How to identify improvement areas How to notice trends Helpful resources:

Is there a limit on the number of update items for the catalog category interface?For example, how many items are supported under a category?

This post contains resources related to our live training [Strategy session] Design a custom segmentation strategy for your business (entrepreneurs) which will take place on Tuesday, May 15th, at 10AM ET/3PM BST. You can register to attend this training live if you haven’t already done so!Session recording The recording of this session will be available here after it takes place. During this session, we:Review the importance of segmentation and the different ways you can use segments Explore different segmentation criteria based on common business goals Learn a framework to design the right segmentation strategy for your businessWorksheetMake a copy of the worksheet:Goo

Whether you attended the training live or you’re simply interested in the topic, you’ve come to the right place!Check out the recording below. In this session, we covered:2021 Cyber Weekend data and trends- regarding advertising and customer spending habits Different promotional strategies based on business goals Real examples from Klaviyo customers Ways to play your Cyber Weekend content and increase Customer Lifetime Value (CLV)While this training focused primarily on the above, we understand you may need some additional help executing on these ideas. Here are some additional resources to help you along the journey!Ready to implement these ideas: Finalize your promotional strategy Create your Cyber Weekend content calendar Build segments, create campaigns, and tailor h

Este post contiene todos los recursos relacionados con nuestra formación recurrente en directo [Strategy session] Administrar perfiles y consentimientos en Klaviyo. Puedes ver la grabación de la última sesión a continuación.   Lo más importante Recopilar cuidadosamente el consentimiento, utilizar el doble opt-in, cumplir la normativa para darse de baja y gestionar las solicitudes de eliminación de datos son medidas que puede tomar para garantizar que sus clientes confían en su marca. También mejoran las posibilidades de llegar a las bandejas de entrada de sus clientes (entregabilidad), reducen la tasa de spam y ayudan a su marca a construir

Thank you for attending [Ask the experts] Leverage social media to grow your list.Whether you’re looking for the replay of this session or to review some of our additional resources, you’ve come to the right place.  Below, you can find the main panel discussion room recording. Breakout room sessions begin at about 44:32, and the main room begins again at about 01:22:00. When you’re watching this recording, you can skip the span of time in between: ​​ You can view the recordings of each breakout room below: Breakout room with Gatsby: Breakout room with Northern Commerce:

Dear Klaviyo Experts,When I initiate to Explore Klaviyo Academy, It is showing that “cms.academy.klaviyo.com refused to connect”.Do you anyone know why it’s showing. For your better understanding, I’ve attached a screenshot for your easy refference.Currently I’m log in with my Free account and usnig my Laptop and Google Chrome as browser.Please help to resolve the issue.Thank you,Saif 

Hey All, here’s a quick recap of the Live From Your Laptop session with Jofit.   I’ll add [Manny’s Notes] to stuff that wasn’t discussed in the session but may add some color to the topic. If you missed the session, you can find a recording here (there’s some gold nuggets in there for the entrepreneurs just starting out!): https://www.klaviyo.com/events/live-from-your-laptop/on-demand?wchannelid=62y5ps8tfo&wmediaid=ax9tuy4j73

Let’s keep the conversation going with Kelley, Emma, and Julie from our August 25, 2022, account spotlight featuring Eagle Eye Outfitters (EEO)! This is a collaborative space to post any of your additional questions or share any of your own marketing wins, strategies, or lessons learned with other like-minded business owners and creators. During this session, we discussed how the EEO marketing team: Plans and promotes product restock announcements Uses discounting to bridge the gap between in store and online shoppers

Is there a way to A/B test 80% of a certain segment to get variation A and rest 20% to get variation B?

Happy Wednesday all! Welcome to our brand new strategy session on Collecting data and personalising your messaging. Whether you attend the live session tomorrow or not, in this post you’ll find the session replay and all of the additional resources mentioned during the training.   In this session, we will:Learn how to start collecting data with Klaviyo Familiarise ourselves with Klaviyo profiles and how profile properties are stored Highlight the differences between segmentation and personalisation Take a deep dive into strategies for segmentation and personalisationHere are some additional resources that may be helpful in im

After viewing Klaviyo’s Product Announcement about the latest Benchmarks feature, I was very excited for brands to quickly gather insights at a glance and execute with new, actionable data. As with any new product launch, you may have questions around use cases for this feature, or have questions around how Benchmarks fits into the existing Klaviyo data analysis ecosystem.To answer these questions, and many others, that brands have been curious about, join us during our Klaviyo Benchmarks discu

Our website recently had its regular monthly update, following which, I received a few emails from Klaviyo that Klaviyo is no longer authorized to connect to WooCommerce. This is strange as the website is still showing the plug in is activated, and I’m still able to subscribe to the email list from the website. If everything’s connected and running fine, why am I still getting this alert email from Klaviyo?

Thank you for attending our session [Tech Talks] Unify in-store and online commerce experience.This post contain resources related to our live training. Whether you attended the training live or you’re simply interested in the topic, you’ve come to the right place!In this session, we covered: Bridging the gap between physical and digital Exploring advanced omnichannel strategies Breakout rooms with Dynamic Yield by Mastercard and Neostore Final wordsBelow, you can find the main room recording: You can view the recordings of each breakout room below: Breakout room with Neostore: Breakout room with Dynamic Yield by Mastercard:

Thank you for registering for our Live Training: Cyber Weekend Live Q&A! Whether you were able to attend or not you can find the replay and all of the resources mentioned during the session below. In our session today we covered: When should I start planning for BFCM? How many emails should I send during BFCM? Do I have to offer a sale during BFCM?There are a number of great resources to achieve your 2021 Cyber Weekend goals but we also encourage you to share your own by making this a discussion. We’ll link the replay in the comments but we’d love to hear from you on any questions or successful strategies you’ve implemented yourself. As promised, here are the additional resources that we dropped in the chat. These should help you on your journey to having the best Cyber Weekend possible: 

Hi everyone,I’m building a webpage and using Klaviyo’s embedded form. However, the form does not show up when I open the page normally—it only appears in incognito mode.Has anyone encountered this issue? Any suggestions would be greatly appreciated!Thanks in advance!

Hi All, I’ve recently completed and passed the Deliverability Certification. However, unlike the Product Certification where I got a link to add the certificate to my LinkedIn, I just received and automated email which says: Please take a few minutes to leave your feedback on this certificate so that we can continue improving the experience for others.To continue expanding your Klaviyio knowledge, check out our other resources:The Academy offers strategic courses, trainings, and certifications like the one you just completedThe Help Center provides how-to guides, references, explanations that help you level up your Klaviyo knowledge and marketing skills

Welcome! So you’re using Klaviyo, and want to know how your account is performing. An audit is a great way to assess your performance. We’ve created a 4-part series of Community posts that will walk you through an audit of your Klaviyo account. You’ll take a look at your deliverability, flow and campaign strategy, and subscriber acquisition. You’ll have a better understanding of your overall account health, areas of opportunity, and resources for further learning. Find All Four Parts:

Review the key takeaways, case studies, and additional resources from today’s training in our downloadable recap handout.  Let’s keep the conversation going! This is a collaborative space to post any related questions or comments about this session. View the session replay below: During this session, we: discussed how flows help with customer retention broke down the elements that make up a flow learned ow to use flows and campaigns concurrently reviewed must-have retention flows Key takeaways from the training: 

Our font is technically not "web safe" and is showing up incorrectly on emails--> we do not want to change the font, so is there a way to keep it and for it to show properly 

Happy Thursday everyone! Thank you for registering for our very first strategy session for enterprise businesses, Conquer Cyber Weekend with a data-driven sending strategy. If you’re an email marketer or CRM manager at a large or enterprise business, we hope you find the below replay and resources useful as you analyse your historical data in the run-up to Cyber Weekend.   Useful links:Understanding peer group benchmarks and how Klaviyo uses your dataHow to use benchmarks in custom reports

Whether you were able to attend today’s live Q&A session or not, the replay of the session is available for you to watch below! Thanks @Spark Bridge Digital LLC for all of your insights on how we can prepare for the upcoming Black Friday/Cyber Monday rush. Additional resources that can help you as you plan:BFCM tactics consumers loved (and loathed) in 2021 Represent’s No Discount Black Friday Tactics—Outside of Discounts 15 real Black Friday/Cybe