Hello,
It has now been 5 business days since i have emailed Klaviyo support to disable my two step authentication. No one has gotten back to me. I am the owner of the account, nobody else has access to the account. How long does it take for support to get back to you. I am running out of recovery codes.
Hi
MFA can be reset, but not disabled. MFA is now required on all paid accounts. This help article gives you all of the details!
Have a good rest of your day!
Alex
I am currently trying to add a person to my team but the 2 step authenticator will not disable
please help me with this issue
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.