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Hi,

 

We have custom form with file upload. Where we ask for ID proof.

 

Is there a way to send the ID proof to Klaviyo?

 

Thank you

 

Mel.

 

We use this feature A LOT too! Would be fab to have the option!


Hey @Mel 

So as of now Klaviyo does not provide a way to send file attachments to or from Klaviyo. I have added your feature request to our product board for future review.


We also need this feature. It’s the one thing keeping us from migrating completely to Klaviyo


Hey @stephen.trumble 

 

Thank you for taking your time to respond to my question.

 

do you mean a photo of their ID?

Yes photo of their ID in png,pdf,jpg form. Like below

 

We are sending the user details to a List/segment in Klaviyo once they click sign up.

 

So I was wondering if there was a way to send the uploaded doscument as well.

 

Thank you

 

Mel


Hello, is this project progressing? I mean the possibility to have a files upload input?

Where can we follow the development of this new feature?

Thank you,
Marin


I am trying to create a photo submission form in Klayvio - hoping to collect emails through this contest. Will this be available in the future?


Hey @Mel 

Thank you so much for coming back to the Klaviyo Community for help with this!

When you say you are asking for proof of ID through a file upload on a form, do you mean a photo of their ID? The Klaviyo development team has a product feature request in the que to evaluate the ability to upload files through a form to Klaviyo, but at this time is not possible. I will add your request to the open ticket for this and will update this thread if there is any news. 

Thank you so much for being an active member of the Klaviyo Community and look forward to continued collaboration! 


We would need this feature as well. When can we expect an update?


This is a dire request from my client. So here is one more upvote for this feature request 


Is there any update on this? Does a customer have the ability to upload files a Shopify page through a Klaviyo form?


We resolved this issue with this Form Builder here → it integrates well with Klaviyo and you are able to download CSV exports with all your images provided as links. I have attached some screenshot examples. Feel free to reach out if you need help setting it up :)

Hope this helps, we are about to use this same solution again for a new client.
 

 


Hi @Lisa M. 

We don’t currently have a timeline for this feature. With that said, I have re-surfaced this thread as feedback for our product team so they are aware of the need. Thank you again for sharing your opinion on this! 

~Chloe


As others have pointed out, the fact that Klavio doesn't support file attachments is a major letdown. We must seriously reconsider our decision to use Klavio in light of this significant drawback.


Hi, 

I was quite surprised to learn that a platform as advanced as Klaviyo does not support file uploads as part of an embedded form. Please treat this as an urgent development request from our side.

 

 


Hi @chloe.strange 

 

Is there any update on this feature? Has it been added to Klaviyo dev roadmap? 

 

Thanks,

Aoife 


2 years later & still no upload facility?


Hi there, I also need this feature. Can you please give an update?


Hi all! 

 

Unfortunately, this is not a feature that Klaviyo can implement at this time as uploading content into Klaviyo via our form could pose a security risk. 

 

I am very sorry as I am sure it is disappointing to hear that this is not a feature we can implement as I know it would be very helpful in certain use cases.

 

Thank you for your understanding, 

Taylor 


Hi all! 

 

As stephen mentioned, this is a highly requested feature, however, we do not have any more news to share at this point, but I will pass on this continued upvote for this feature! However, I will share that @AlG, for your use case, we do integrate with Typeform that will sync all the information it collects into Klaviyo to use and segment for marketing purposes! 

 

-Taylor 


The Klaviyo development team has a product feature request in the que to evaluate the ability to upload files through a form to Klaviyo, but at this time is not possible. I will add your request to the open ticket for this and will update this thread if there is any news. 

This is a critical need for our business. Warranty forms, product registrations, etc. all require the user to submit files as a form of validation. We don’t want to silo this by using separate software such as Typeform to collect media when all other user data is consolidated in Klaviyo.


Are there any updates on this feature release?? Looking to - at the very least - use this as a way to allow potential applicants to attach a PDF of their resume on our Careers page. As another poster stated earlier, this is a standard feature included in the basic packages for the vast majority of your competitors. 


Hi Community,

There is a workaround to use typeform which can be integrate with Klaviyo, but I'm also looking forward to this development.


Any update on this feature as I see the first request has been submitted over a year ago?? 

We would really appreciate this feature being added!! PLEASE make this a priority on adding this feature to sign up forms! 


I’m really surprised this still isn’t available. Now I’ll end up using a HubSpot form embed on my site and will have to manage contacts in two different places. 

 

Please release this feature...


This would be extremely helpful for us. Is there any update on this feature?


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