I’m having issues uploading images to a newsletter template. I have followed all the usual tips, which include:
- Clearing my cache and, separately, trying to upload the images in private mode.
- Switching browsers (Chrome and Safari).
- Switching devices (Macbook, iPhone and Dell PC).
- Resaving the photos in an accepted format (JPG).
- Trying images other than the ones I want to upload in my newsletter.
- Saving the images in the Klaviyo asset library (from all three devices) as well as trying to upload them directly to the newsletter.
Each time, I get a message: “An error has occurred and unable to upload the image. Please try again.”
Any idea what’s going on? I’m on the verge to changing platforms. Small business owner here just trying to make things work.