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Why is my Header/Logo/ Smaller than In Other Email Templates?

  • December 15, 2021
  • 6 replies
  • 624 views

jordank
Contributor III
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Hi there!

 

I’m not sure why this started happening, but I began to use the link buttons with the logo centered. It started out great at first, with the logo appearing larger than the links. However, now when I try to do it in an email, my logo is automatically generating in a much smaller size. I’m using the exact same picture and everything, so I’m not sure why this is happening…. please help! thank you!

 

 

Best answer by Manny Singh

Can you confirm that these 2 settings are the same for both as well?

Max Width:

 

Logo/Link Padding:

 

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6 replies

jordank
Contributor III
Forum|alt.badge.img+5
  • Author
  • Contributor III
  • 5 replies
  • December 15, 2021

For some reason the second picture didn’t upload - but here is what the header/logo keeps appearing as now!

 

 


Mailbox Manny
Partner - Silver
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  • Partner - Silver
  • 417 replies
  • Answer
  • December 15, 2021

Can you confirm that these 2 settings are the same for both as well?

Max Width:

 

Logo/Link Padding:

 


Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • December 15, 2021

Hi @jordank

 

Thanks for sharing your question with us! 

 

So sorry to hear you’re experiencing these issues. You’re received an awesome suggestion from @Mailbox Manny on what to investigate and could be the culprit here! 

 

The Logo’s Max Width and Padding have a lot to do with how your block will look. Additionally, The Link/Logo Spacing, under the Link/Logo heading, can be toggled from Auto > Manual. Turning it to Manual will give you a lot of control over how the logo will look. If you decrease the Max Width of the Logo and toggle to Manual spacing, you will probably be able to get your logo back to it’s bigger, orignal size you intended! 

 

Thanks for sharing your question with the Community!

-Taylor

 

 


jordank
Contributor III
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  • Author
  • Contributor III
  • 5 replies
  • December 22, 2021

Hi everyone, I figured it out! I just needed to set my heading from Auto > Manual and it worked! Thanks so much!


Forum|alt.badge.img+2
  • Contributor I
  • 2 replies
  • January 18, 2022

Hi! Where can I find this option?


Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • January 18, 2022

Hi @Rheah,

Thanks for sharing your question with us! You find this option when you’re in your template editor and click on your logo block. Then navigate to > Block Styles > Link/Button > Link Button Spacing. Here you can toggle from Auto to Manual! 

Thanks for sharing your question with the Community!

-Taylor