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Brian TurcotteCommunity Manager

published in News & Announcements

Klaviyo AI contest - win prizes!News

Hi Community! Are you ready to revolutionize your marketing game? Klaviyo's cutting-edge AI features are here to propel your strategies to new heights. Harness the power of data-driven insights, smarter decision-making, and streamlined workflows like never before. Why use Klaviyo AI?The AI hype is real, but it's only as good as the data it uses. With Klaviyo, you're tapping into the best data available, empowering you to truly level up your marketing efforts. 🔮 Smarter Insights: Peek into the future with predictive analytics. Forecast next order dates, lifetime value, churn risk, and more. Plus, deliver personalized product feeds tailored to each customer's preferences. 🏆 Smarter Decisions: Elevate your strategies with AI-driven insights. Benchmark against industry standards, automate A/B testing, optimize form displays, and ensure your emails land in the right inbox at the right time. 🛠️ Smarter Work: Say goodbye to manual tasks. Let AI do the heavy lifting with segment creation, S

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4 hours ago

Taylor TarpleyCommunity Manager

published in News & Announcements

Champion of the Month Spotlight: Stefan Milicevic

Hi Community! It’s time to celebrate the hard work our Champions contribute to this special Community! Our Champions are an integral part of peer-led learning and connection in our space. They are part of an elite group of Klaviyo MVPs who share a constant commitment to helping their peers, sharing their thoughts and strategies in the industry and creating inspirational content to help all of us learn and grow together! It’s time to celebrate the first Champion of 2024 who went above and beyond solving the MOST questions in the Community in March, a whopping 35 answers! 🎤 *drops mic* 🎤 And the April Champion Spotlight goes to……: @StefanUE 👏 There is no doubt you have seen Stefan around our space collaborating and sharing his insights all over the place last month. He is the Head of Service Delivery at Underground Ecom. Underground Ecom is an elite Klaviyo partner providing full service email marketing and related subchannel management. Stefan has been working with Klaviyo since J

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1 hour ago

chloe.strangeCommunity Manager

published in News & Announcements

Request for feedback: French speakers

Calling all French Klaviyo users!We are looking for some French speakers to help us test the French-language version of the Klaviyo platform and provide feedback.Testers will be required to switch the app to French, which means that all the users in your account will see everything in French. None of the platform’s features or functionality will change - just the language.Volunteers must be:Native French speakers Happy for all the users in your Klaviyo account to work in French Willing to share feedback on two Zoom calls with the Klaviyo team (in English)If you’d like to take part, please provide your details via this short form.

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24 days ago

annasophiefcChampion & Partner

published in News & Announcements

Meet the Champions: Anna Sophie Fokdal Christensen

Why did you get started with Klaviyo? I was introduced to Klaviyo when I started working with marketing and it was a perfect match from the beginning. What message do you have for people new to Klaviyo? Rome wasn't build in a day. Take your time to understand the scope of the platform and how it can support your business before you start building and implementing. What is your favorite part of Klaviyo? Klaviyo speaks directly to my creativity - it allows me to develop customized setups for various clients with the endless possibilities and integrations! What does the Klaviyo Community mean to you? I really appreciate the amount of effort put into building a community that supports Klaviyo users to help them unleash the full potential of the platform. 📕 What is your favorite or most inspirational book?The 7 Habits of Highly Effective People by Stephen R. Covey What is your most treasured possession?My knitting kit :-) Who would play you in a movie?The one who saves the

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1 month ago

Taylor TarpleyCommunity Manager

published in News & Announcements

Welcome our new 2024 Community ChampionsNews

Hello Community, I’m happy to announce our 2024 Community Champions! 🏆 Our Community Champions are industry experts who lead peer learning in the Community! These MVPs are thought leaders in Klaviyo, marketing, and ecommerce. Our Champions come from all over the world, with clients of every size and industry who are eager to share their strategies and knowledge with you so we can own our growth together! Champions ensure that our Community is the place to get a pulse on what leaders are doing in each industry, connect with others, and provide tips and tricks for other Community members. We have a mix of old and new Champions making up our ‘24 cohort, so please welcome these 20 Champions and make sure to check out their profiles to get to know them better! Here are our Champions from each area of the world! North AmericaPeyton Fox // @Spark Bridge Digital LLC Bethany Donovan // @Bethany D. Joe Hsieh // @retention Bryan Richey // @In the Inbox Ashley Ismailovski // @Ashley I.

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30 days ago

Bethany D.Champion & Partner

published in News & Announcements

Meet the Champions: Bethany Donovan

Why did you get started with Klaviyo? Because of the integrations, specifically with e-commerce platforms and the robust tools for segmentation, automation and detailed reports to track metrics. What message do you have for people new to Klaviyo? Once your foundation is in place, focus on delivering value. Offer relevant content, exclusive promotions, helpful tips that will incentivize subscribers to open & engage with your emails. And then of course continuously learning and experimenting! What is your favorite part of Klaviyo? I am a data nerd, so I love to dig into the analytics to see what is working, what's not working to help influence next moves for a campaign, sms message or flow. What does the Klaviyo Community mean to you? A place to connect, share and learn. 📕 What is your favorite or most inspirational book?The Four Agreements - by Don Miguel Ruiz What is your most treasured possession?My engagement ring - it was my husbands great grandmothers ring Who

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1 month ago

bluesnapperChampion & Partner

published in News & Announcements

Meet the Champions: Andy Dawson

Why did you get started with Klaviyo? I needed a flexible, robust bulk/automation ecomm optimisation and personalisation solution to help grow my clients' sales. I've worked with many bulk email platforms and automation tools but nothing comes close to Klaviyo in terms of functionality and support. What message do you have for people new to Klaviyo? I have a three...1) Learn, strategise, plan, and only then implement - don't rush! 2) Klaviyo is not 'set and forget' - always be testing to achieve incremental gains 3) Just because you can do something with Klaviyo, doesn't always mean you should - always think from your customers' perspective. What is your favorite part of Klaviyo? It's flexibility and the detailed insight it delivers on customer behavior. I love implementing a new flow and seeing it delivering sales. My clients think it's some kind of magic... What does the Klaviyo Community mean to you? It's a safe space to share ideas, extend collective knowledge and to hel

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1 month ago

CasperackermannChampion & Partner

published in News & Announcements

Meet the Champion: Casper Ackermann

Why did you get started with Klaviyo? As our ecommerce & retail clients have always been an integral part of our business, we discovered Klaviyo as one of our clients stumbled upon it back in 2017. We looked into it and discovered the various aspects of the platform that made it a no-brainer. Since then, we have grown to become the largest Klaviyo partner in Scandinavia. What message do you have for people new to Klaviyo? Spend time diving into all features in the platform. It's the scope of the platform and the various features that makes it an optimal choice for ecommerce and retail businesses. What is your favorite part of Klaviyo? I love the data structure and the ability to execute and segment in all aspects of the platform. What does the Klaviyo Community mean to you? It allows for great knowledge sharing. 📕 What is your favorite or most inspirational book?I really enjoyed reading "Beyond the Wall" about life in East Germany. Additionally, the classic "198

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1 month ago

Adam RagsdaleChampion & Partner

published in News & Announcements

Meet the Champions: Adam Ragsdale

Why did you get started with Klaviyo? We migrated from Mailchimp at my last full-time company. I've been recommending it ever since. What message do you have for people new to Klaviyo? Take advantage of the great education and support resources. Help Center, Community, and the Support Team are all top notch. Using these resources together, I have always found the answer I'm seeking. What is your favorite part of Klaviyo? It's so easy to use that you can really level up your marketing game. Not just email, but your entire lifecycle marketing journey. The ecommerce integrations provide so much data on customers and behavior that you can really get to know your prospects and customers. Then it's so easy to leverage that intelligence for targeting and personalization across marketing channels. What does the Klaviyo Community mean to you? I really value being able to learn from peers who are using the product. And now as a Champion, I look forward to sharing even more of my knowl

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1 month ago

StefanUEChampion & Partner

published in News & Announcements

Meet the Champions: Stefan Milicevic

Why did you get started with Klaviyo? It was the best alternative to Mailchimp and Bronto at the time (2017-2018) What message do you have for people new to Klaviyo? It's all about data, and platforms enabling you to efficiently use the data you own to make decisions. Klaviyo is top of the range in this context. What is your favorite part of Klaviyo? Automation (ease of use, availability of help resources, drag-and-drop editor, all of it) What does the Klaviyo Community mean to you? An opportunity to help others and to position myself as a thought leader and an expert willing to provide value without asking for anything other than visibility in return. 📕 What is your favorite or most inspirational book?"Lord of the Rings", because it teaches the value of working together and having faith in your team to overcome obstacles. What is your most treasured possession?My guitar collection! Who would play you in a movie?1960-1970's Clint Eastwood. Also younger Ethan Hawke a

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1 month ago

BobbyChampion & Partner

published in News & Announcements

Meet the Champion: Bobby Leonard

Why did you get started with Klaviyo? I previously worked at Klaviyo for two years as a Customer Success Manager and Onboarding Specialist. The team, the product and the customers were all rooted in the entrepreneurial mindset. It felt like a natural pivot to start my own entrepreneurial journey as a Klaviyo freelancer to continue helping Klaviyo customers with my unique background and skill set. What message do you have for people new to Klaviyo? You're going to love it! The Klaviyo team is passionate about the platform and their customers. They build and iterate at a pace that very few SaaS platforms are able to match. It's a product-lead company and the platform is one of the most powerful and user-friendly ones I've ever operated within in my professional career. What is your favorite part of Klaviyo? It's a tie between being a product-lead company with a powerful, easy-to-use platform. And, the interesting, household brands that makeup Klaviyo's customer base. What does t

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1 month ago

Victoria_ap_GChampion & Partner

published in News & Announcements

Meet the Champions: Victoria ap Gwynedd

Why did you get started with Klaviyo? The best marketing platform out there What message do you have for people new to Klaviyo? If you work in e-commerce, your work life is going to get so much easier and more productive with Klaviyo. When first starting, set up your basics then get creative - walk don't run! What is your favorite part of Klaviyo? The real-time segmentation, it's so simple to see who your customers are and how they are behaving. It's all about speaking to the right person, at the right time with the right message. What does the Klaviyo Community mean to you? A place to share our knowledge of Klaviyo, and be inspired by others 📕 What is your favorite or most inspirational book?Station Eleven by Emily St John Mandel What is your most treasured possession?my antique engagement ring Who would play you in a movie?Emma StoneWhat is your favorite movie?Howl's Moving Castle What is your favorite vacation spot? East coast of Costa Rica Looking to connect further

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1 month ago

Taylor TarpleyCommunity Manager

published in News & Announcements

Meet the Champions: Carl Reynolds

Why did you get started with Klaviyo? Fell in love with email marketing and Klaviyo was my favourite tool that let me execute my vision and goals with my clients. What message do you have for people new to Klaviyo? Never stop learning! What is your favorite part of Klaviyo? The analytics, flow builder and tracking. What does the Klaviyo Community mean to you? Everything. 📕 What is your favorite or most inspirational book?Harry Potter What is your most treasured possession?My pets Who would play you in a movie?Willem DefoeWhat is your favorite movie?Lord of the rings What is your favorite vacation spot? Tjörn Looking to connect further for questions or custom solutions? Look us up on our Partner Page!

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1 month ago

DavidVChampion & Partner

published in News & Announcements

Meet the Champions: David Visser

Why did you get started with Klaviyo? We noticed that the existing platforms available in the market were not specifically setup to deal with the requirements and needs of eCommerce merchants. What message do you have for people new to Klaviyo? Don't be intimidated and get stuck in! There is so much value that you can drive using the Klaviyo platform, and Klaviyo is built full of excellent out-of-the-box templates for campaigns, sign up forms & flows. There are also a lot of great resources available including trainings, the Community and learning directly inside the platform! What is your favorite part of Klaviyo? I absolutely love being able to directly show the return on investment in the platform. It's always an exciting time when we get to bring a customer across from their existing platform onto Klaviyo. We try and get an initial buildout done quite quickly (sign up form, welcome flow, abandon cart etc) and get them live, then wait for the numbers to start coming in.

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1 month ago

AlexandraPalauChampion & Partner

published in News & Announcements

Meet the Champions: Alexandra Palau

Why did you get started with Klaviyo? I love the ease of use. The UI is very clean and simple to follow. It provides amazing tools for highly personalized emails which convert very well. The amount of integrations it has available makes it easy to centralize the data. It makes my life easier and helps me help my clients to generate more revenue faster. What message do you have for people new to Klaviyo? The data that Klaviyo captures from your website plus the analytics it has around that data will allow you to grow your business. Klaviyo grows with you. What is your favorite part of Klaviyo? First, the people at Klaviyo - the customer support is incredible. Highly knowledgeable and I always get my questions answered. Second, the platform itself. The constant improvements on the platform to make it easier and better. So many opportunities with flows - that is my favorite part! What does the Klaviyo Community mean to you? It means that I can use my 20+ years of email ex

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1 month ago

stephen.trumbleCommunity Manager

published in News & Announcements

Celebrate our January Community Allstars

Welcome back to another edition of the Klaviyo Community Allstars, where we celebrate the collaboration and support shared among our members who are striving towards similar goals. Together, we cultivate an environment brimming with invaluable insights, technical expertise, and a culture of encouragement. We extend our heartfelt appreciation to each member for their contributions.🏆Now, it's time to honor the outstanding achievements of our top performers from January! Get ready to be uplifted as we spotlight these remarkable individuals who not only elevate our community but also set new benchmarks of excellence. Join us in celebrating their success and let it kindle the fire of inspiration within us all!🏆 Here are some examples of our Allstar’s contributions that really showcases peer-2-peer collaboration and support in the community: Can you limit the number of items shown in a Dyanmic Image Block? List triggered flow So, you may be asking yourself, “How do I become a community

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1 month ago

chloe.strangeCommunity Manager

published in News & Announcements

Meet us at eTail West

Klaviyo is hosting an exclusive customers-only event in a luxury hospitality suite at the eTail 2024 conference in Palm Springs. This event is just for Klaviyo customers to fuel up for an action packed day at the conference. You’ll be able to network with fellow customers and enjoy treats throughout the day. Event Highlights:Date: February 28, 2024 7:00am - 5:00pm pst Venue: Presidential Suite At The JW Marriott (exact details to be shared prior to the event) Experience: Delicious breakfast, lunch and snacks all day, fresh new Klaviyo swag, and time to meet and connect with fellow Klaviyo customers and Klaviyo leadership Please, let us know if you would like to join us or you can reserve your spot via this page. See you there!~Chloe

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2 months ago

SharlyneKlaviyo Employee

published in News & Announcements

New to Klaviyo? Get started with our Academy course!

Follow this 6 step guide to integrate your website, migrate existing contacts, start sending email campaigns, and establish key email automations.By the end of this course, you will be able to:Integrate your ecommerce ecosystem with Klaviyo. Collect new subscribers using sign-up forms. Set up a branded sending domain. Determine the right warming method for your business. Use the 3 marketing channels available in Klaviyo. Create 3 key flows in your Klaviyo account.Get startedHave a question? Comment below to let us know.

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2 months ago

stephen.trumbleCommunity Manager

published in News & Announcements

December + Top 2023 Community Allstars

In the Klaviyo Community we value the spirit of collaboration and support among individuals who share common goals. Together, we create an environment filled with valuable business and technical insights, mutual support, and constructive feedback. We're truly grateful for the incredible contributions from every member of our community. Now, it's time for us to celebrate the exceptional achievements of our top performers from November. Prepare to be inspired as we shine a spotlight on these remarkable people who have not only advanced our community, but also continue to set a higher standard of excellence. Join us in this celebration and let their success ignite the flames of inspiration in all of us! December’s Allstars: 2023 Top Allstars: To become a community Allstar: fully engage with the community, actively participate, and accumulate points. Numerous opportunities to contribute lie ahead, from initiating discussions and providing valuable assistance to fellow members, to earnin

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2 months ago

stephen.trumbleCommunity Manager

published in News & Announcements

NEW Academy Course: Increase average order value with owned marketing

Implement effective AOV focused strategies that align with your business goals, increase customer spending, and drive profitability.By the end of this course, you will be able to:Understand the importance of AOV in revenue growth. Implement ecommerce website marketing strategies. Create an omnichannel experience in Klaviyo.Share your strategies for increasing AOV using multiple marketing channels and your ecommerce website!Start nowHave a question? Comment below to let us know.

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3 months ago

stephen.trumbleCommunity Manager

published in News & Announcements

NEW Academy Course: Create a content calendar in Klaviyo

Plan your content for the new year with Klaviyo’s campaign calendar!By the end of this resource, you will be able to:Establish content pillars that align with specific business goals. Plan and schedule campaigns in the Klaviyo campaign calendar. Improve the customer experience across multiple channels.Share your strategies for coordinating major promotions across multiple channels!Start nowHave a question? Comment below to let us know.

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3 months ago

stephen.trumbleCommunity Manager

published in News & Announcements

🚨New sender requirements are coming from Google & Yahoo next year🚨

Google and Yahoo recently announced new email sender requirements that are going into effect in February 2024.We understand that there’s a lot to digest when it comes to these changes - and we’re here to help. Many of these new requirements will automatically be taken care of for you.However, there are 3 main requirements that Google/Yahoo are asking senders to meet:Set up DMARC authentication for your sending domain Align your “From:” header with your domain Make unsubscribing easier and clearerYou can learn more about each of these requirements and what they mean from our recent Google + Yahoo’s new sender requirements: how to prepare without interrupting your BFCM plans blog article. For instances where you - the sender, need to take direct action to meet these new requirements, we put together a list of steps you should take. You can find this checklist in our How to meet Google and Yahoo's email sender requirements in 2024 Action Plan.And there’s more to come! Keep an eye out for

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1 month ago

ashley_mcdermottCustomer Ed.

published in News & Announcements

🚨Calling all Klaviyo reviews users: grow your strategy with custom questions

This just in: Klaviyo Academy dropped a new course all about reviews! Enroll in Improve your Klaviyo reviews strategy with custom questions and follow along at your own pace. You will learn how to build custom review questions that align with your unique brand, products, and customer-base. That way you can ask the questions you care about (e.g., how would you describe your By the end of the course, you’ll be able to:Collect new customer data with custom review questions. Segment reviewers based on their responses. Split their flows into unique messaging pathways. Target reviews segments with omni-channel campaigns.Note: In order for this course to be useful, you should already have reviews set up in Klaviyo. Don’t know how to do that? Learn how to get started.📣We want to hear from you! 📣Let us know what custom question you’d like to ask customers, or a specific strategy you’ve employed that has worked well! For instance, if you’re a hair-care brand, you may want to test questions lik

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4 months ago

stephen.trumbleCommunity Manager

published in News & Announcements

Celebrate our October Community Allstars

Welcome back to the Klaviyo Community, where together, we cultivate an environment rich in valuable strategic and technical insights, mutual encouragement, and constructive input. We are genuinely grateful for the remarkable contributions made by each member of our community.Now, let's take a moment to celebrate the outstanding accomplishments of our top contributors from October. Join us in celebrating their success and let their achievements kindle the flames of inspiration within all of us!Time to celebrate our top contributors!🏆 Let’s congratulate our highest achiever: Andy Dawson, also known as @bluesnapper. 🌟 Andy has earned a astounding 1193 points, securing the top contributor spot for an impressive 5 months in a row, more than doubling his points from September!Andy has contributed 25 best answers, woven into 73 spot-on responses to our community's questions. 👏🔥 That's not all–Andy's presence reaches far and wide with an impressive 47 likes and 14 nods of approval. Thank

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5 months ago

Taylor TarpleyCommunity Manager

published in News & Announcements

Apply now to be a 2024 Community Champion!News

Calling all Partners! I’ve got some exciting news to share. Our application for the ‘24 Community Champions program is now closed.! Our Community Champions are an integral pillar to our platform and we want YOU to be a part of it! Our 2023 Champions have enjoyed the prestigious role of being differentiated partners who solve problems with their peers, offer strategic advice, participate in live trainings, and create numerous educational resources as thought leaders in the industry. Do you have more questions about the program requirements and benefits? Check out our two Champions ‘24 office hours sessions and FAQ article below:Attend our Wednesday, 12/6 office hours session at 11:30-12 PM ET. Join here! Attend our Thursday, 12/7 office hours session at 11:30-12 PM ET. Join here! Our ‘24 Champions application will close December 22nd! Don’t miss your chance to get more involved in our Community and showcase your Klaviyo expertise. Apply today! 🚀

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5 months ago

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