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Gmail Clipped-but size is only 43kb

  • May 15, 2024
  • 1 reply
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Sumit_2809
Problem Solver I
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Hi Everyone,

I'm experiencing an issue where all my emails are getting clipped in Gmail. I've checked and downloaded the emails, and they're only 43KB. I can see the entire message, but it still shows as clipped. 

Any ideas on how to fix this?

 

 

Best answer by eCom2Win_Agency

Hey @Sumit_2809 

Gmail clips emails when the HTML content exceeds a certain length, not just the size of the email.
Something that could work is reducing the HTML complexity by simplifying your code or Removing unnecessary comments.

Additionally, ensure that you’re not including large images or too many tracking pixels. We use tools like Email On Acid to help test our emails for potential clipping issues before sending them out.

Hope this helps.

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eCom2Win_Agency
Problem Solver IV
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Hey @Sumit_2809 

Gmail clips emails when the HTML content exceeds a certain length, not just the size of the email.
Something that could work is reducing the HTML complexity by simplifying your code or Removing unnecessary comments.

Additionally, ensure that you’re not including large images or too many tracking pixels. We use tools like Email On Acid to help test our emails for potential clipping issues before sending them out.

Hope this helps.