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how to edit your offer email that's been sent to say 'last chance'?

  • June 4, 2024
  • 1 reply
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  • Contributor I
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Hi, how do I change the email after the customer hasn't used the coupon for two days? example in the photo

 

Best answer by Taylor Tarpley

Hi there @Lvst

 

While you can’t change an email after it’s been sent, I’d consider either sending another campaign to the   segment of users who didn’t use your coupon or creating a conditional split  in your flow if this message was a flow email to target these customers and ensure they user their coupons! These threads of customers who wanted to accomplish something similar will help get you started! 

 

Hope this helps!

-Taylor 

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Taylor Tarpley
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  • June 6, 2024

Hi there @Lvst

 

While you can’t change an email after it’s been sent, I’d consider either sending another campaign to the   segment of users who didn’t use your coupon or creating a conditional split  in your flow if this message was a flow email to target these customers and ensure they user their coupons! These threads of customers who wanted to accomplish something similar will help get you started! 

 

Hope this helps!

-Taylor