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collecting birthdays from already subscribed


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All of the Answers to this are from years ago. i really need help. I’m trying to create a segment with subscribers that haven’t put in the birthday because I made the mistake of not having the birthday from the beginning. 

From the previous answers they say in the drop down under the definition select “birthday” ok. Then the next drop down select “has not entered” ...well ok but that’s not an option. The only options I see are ...”in the last” “in at least” in between” and so on…. “has not entered” or “has not inputted” is not an option. 

What do I do?

I want to send an email to this segment of people who have not entered their birthdays. 

Best answer by Maxbuzz

Hello @CreatingStaci 

First you will have to changed the “Type” dropdown value to “Text” and set the the condition to “is not set”

It should look like this:
 

 

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  • 252 replies
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  • July 6, 2024

Hello @CreatingStaci 

First you will have to changed the “Type” dropdown value to “Text” and set the the condition to “is not set”

It should look like this:
 

 


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  • Contributor I
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  • July 6, 2024

Oh my your a life saver! Thank you!