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How to create a profile filter where i say the person never unsubscribed from List zero times over all time


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Hey All, 

 

Just starting this journey, and so far so good, but I have a question. 
When creating a flow “Post Purchase Cross-Sell”, I need to filter my trigger. the thing is, one of the filters I want is one “unsubscribed from List zero times over all time”. And the thing is I can’t find it, nor i can create it. I know there’s a way, but due to my lack of knowledge, I just can’t find the way. Please, help me out!

Thanks in advance

Best answer by DishaM13

Hi @EddyOz ,
 

Thank you for sharing your query in the community!

Yes, you can definitely set the “unsubscribed from List zero times over all time” in the profile filter, but not in the trigger settings of the flow. Please review the screenshot I have attached:
 


If required you ca​​n specify the list details by clicking on the ​​​​​option next to the unsubscribed from list option.

Hope this helps :)

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4 replies

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  • Partner
  • 44 replies
  • Answer
  • July 17, 2024

Hi @EddyOz ,
 

Thank you for sharing your query in the community!

Yes, you can definitely set the “unsubscribed from List zero times over all time” in the profile filter, but not in the trigger settings of the flow. Please review the screenshot I have attached:
 


If required you ca​​n specify the list details by clicking on the ​​​​​option next to the unsubscribed from list option.

Hope this helps :)


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  • Author
  • Contributor I
  • 2 replies
  • July 20, 2024

Thank you so much. i was going crazy. i will try this out. 

ps: sorry for the late reply. 


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  • Author
  • Contributor I
  • 2 replies
  • July 21, 2024

 Hey! @DishaM13 

 

I’m going crazy.

I simply don’t have that. 

 

where i find? Or what do i have to do?


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  • Partner
  • 44 replies
  • July 24, 2024

Hi @EddyOz ,

It's strange that you are not able to view that particular option in the dropdown menu. If it's fine with you, could you please reach out to the support team for assistance?

Thank you!