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CNAME entries for WIX


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  • Contributor I
  • 2 replies

Hi, I am using the static routing set up option (domain is WIX but website is Shopify). Should the only entries in CNAME be the 3 klaviyo CNAME entries? Just checking that I should delete EVERYTHING that is already there in the CNAME boxes. Thanks so much

Best answer by Maxbuzz

Hello @G0ld1  No , DO NOT DELETE the existing CNAME entries. 

just add additional CNAME entries to enable the branded sending domain.

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  • Partner
  • 252 replies
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  • July 22, 2024

Hello @G0ld1  No , DO NOT DELETE the existing CNAME entries. 

just add additional CNAME entries to enable the branded sending domain.


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  • Author
  • Contributor I
  • 2 replies
  • July 22, 2024
Maxbuzz wrote:

Hello @G0ld1  No , DO NOT DELETE the existing CNAME entries. 

just add additional CNAME entries to enable the branded sending domain.

 

Thanks so much for confirming this!

I had already added the CNAME entries (leaving the existing ones there) and I've added the TXT entry too but it’s still not working. Do you have any other suggestions? thanks