I have a list “Apple”.
I have a flow “Apple Flow”
The trigger for Apple Flow is when someone is added to the Apple list.
Today I discovered some leads (let’s call them “Banana”) that never made it into the Apple list, and so didn’t receive the Apple Flow emails.
I made a list of the Banana leads that had never received any emails, but that should have received the Apple flow emails.
I merged the Banana list into the Apple list, and I have confirmed that all Banana leads are now part of the Apple list.
However, after 60 minutes, (the wait time is 5 minutes after being added to the list for the first email in the Apple flow to be sent.) none of these former Banana leads have been sent the first email in the Apple flow. I’ve inspected a handful of them, and they are not suppressed and are subscribed, and can receive marketing emails.
I also have tried “Add Past Profiles” from the beginning of the flow, but that didn’t work either.
Any thoughts as to why they are not getting the emails sent to them from the Apple Flow?
How can I solve this going forward? If I have an existing flow and need to add more leads to the flow?
thanks!