A few of our accounts got archived that are still active. Can someone advise how to switch an account from archived to active? Thank you in advance!
Solved
How to switch an account from Archived to Active in the Partner Portal?
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Best answer by David To
Hello
Thanks for the initial troubleshooting done here
Since resubmitting your archived customer as a managed account wasn’t successfully I would recommend reaching out directly to partners@klaviyo.com with the relevant account IDs for our team members to investigate further and clear any blockages that may be preventing this connection to your Partners Portal.
Thank you for being a member of the Klaviyo Community!
David
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