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Flow error not working

  • October 26, 2024
  • 1 reply
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  • Contributor I
  • 2 replies

Hey 

I am trying to when I click fulfilled order on Shopify a email goes to the customer to say their order is on their way etc. 

I click on flows, select the fulfilment and this error appears. I’ve tried different triggers but the same error appears. I've tried once/ twice a week for weeks now! 

I’ve tried refreshing etc, different browsers, clear cache and different laptops. 

I am on the basic version of Klavijo so I can’t get in touch to log an issue.

Would be great to get the flow set up.

 

Best answer by ArpitBanjara

Hey @Lorna 

even after refreshing, different browsers, clear cache and different laptops, and still not working, then I would suggest Try disconnecting and then reconnecting the shopify integration.

Its difficult to investigate this without looking more in detail, I hope that helps.

Cheers

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ArpitBanjara
Principal User I
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  • Principal User I
  • 371 replies
  • Answer
  • October 27, 2024

Hey @Lorna 

even after refreshing, different browsers, clear cache and different laptops, and still not working, then I would suggest Try disconnecting and then reconnecting the shopify integration.

Its difficult to investigate this without looking more in detail, I hope that helps.

Cheers