Hey
I am trying to when I click fulfilled order on Shopify a email goes to the customer to say their order is on their way etc.
I click on flows, select the fulfilment and this error appears. I’ve tried different triggers but the same error appears. I've tried once/ twice a week for weeks now!
I’ve tried refreshing etc, different browsers, clear cache and different laptops.
I am on the basic version of Klavijo so I can’t get in touch to log an issue.
Would be great to get the flow set up.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/37b1048b-8a15-42d8-b401-207190b80729.png)