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Typeform- answers is not synching over.

  • October 28, 2024
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Typeform- one of the answers is not synching over.

 

I have built a typeform > Klayviyo integration. One of the questions asked ‘Where are you based?’ and gives a multiple choice list of 14 locations.

How can I ensure that this is tracked through to Klayvio such that I can send them relevant marketing emails based on their location (in this case it’s job alerts).

 

Any help hugely appreciated!

Best answer by retention

Hi @LydiaMiller, welcome to the community!

So if you have Typeform and Klaviyo integrated, then all questions of your Typeform become Custom Properties.  And their answers, become the fields.

To check, simply create a Segment where the rule is defined by “Properties about Someone” and look for the field that matches your question and the value equals/contains one of your 14 locations.

Here’s an example of mine, where my question was “What are your hobbies” with one of the various options as the field values:

Does this help?

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retention
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  • October 28, 2024

Hi @LydiaMiller, welcome to the community!

So if you have Typeform and Klaviyo integrated, then all questions of your Typeform become Custom Properties.  And their answers, become the fields.

To check, simply create a Segment where the rule is defined by “Properties about Someone” and look for the field that matches your question and the value equals/contains one of your 14 locations.

Here’s an example of mine, where my question was “What are your hobbies” with one of the various options as the field values:

Does this help?