I just received an abandoned cart email for a product that is sold out on my website.
I checked and yesterday a customer also received an abandoned cart email for a sold out product. He marked the email as spam understandably.
If a product is sold out on my shopify site its impossible to add it to the cart. Therefore Klaviyo is sending Abandoned cart emails to customers who are simply browsing.
How do I contact Klaviyo to fix this?