Hi,
I have an abandoned checkout flow setup. I’ve noticed that the 2nd email in the flow has a 0% send rate and after further investigation i’ve found that the majority of emails are showing “skipped: Unable to create coupon”.
I have a dynamic coupon code set up in klayvio and its showing on my email as ‘CHECKOUT10-PREVIEW’
I’ve recently changed this from the previous code that was there but i’m still getting the same issue?
what have i done wrong? or what else can i do to test/check what the problem with the code is?
thanks