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Question

Cannot add sections to Hybrid Emails


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I use hybrid templates as a part of my workflow of uploading emails to klaviyo.

I would love to be able to add a universal section to these emails, however this isn’t currently allowed. Universal blocks can be added, however, universal sections do not appear. Also, styles can not be changed in the Klaviyo drag-and-drop builder for Hybrid templates.

Can these two features be added to Hybrid templates? 

1. Add Universal Sections to Hybrid templates.
2. Allow template styling with Hybrid templates.

Did this topic or the replies in the thread help you find an answer to your question?

3 replies

emma.owens
Community Manager
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  • Community Manager
  • 74 replies
  • March 5, 2025

Hi ​@ethferguson ! 

Thank you so much for providing these feedback - we are always looking for ways to enhance the customer experience and our product, so we take this feedback to heart. I have gone ahead and submitted this as a product feature request on your behalf! 


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  • Author
  • Contributor I
  • 3 replies
  • March 5, 2025

Hi @em


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  • Author
  • Contributor I
  • 3 replies
  • March 5, 2025

Hi ​@emma.owens, thank you for submitting that! 

Is there anyone at Klaivyo I can discuss these features with to see if they are feasible?