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Change Flow Message Names and Order

  • January 10, 2021
  • 1 reply
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I am working on a templated email flow.  I added 2 emails to the flow.  I inserted the 2 emails before the original email of the flow.  The two emails that I have added are labeled as email #4 and #5, but technically they are #1 & 2.  Will this affect the flow or do I need to changed the name of the emails to #1 and #2?  If so, how do I change the name of the emails so that it flows in the correct order.

thanks in advance

Best answer by mike.hoang

Hi there,

The name of the email does not control the order in which the emails are sent in a given flow. In other words, even though the email reads #4 and #5, but is in the 1st and 2nd position, they will be sent in the order that they are “physically” in. You can update the names of the email so that they are a bit more intuitive! 

I hope that helps! 

Mike

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mike.hoang
Klaviyo Employee
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  • Klaviyo Employee
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  • January 11, 2021

Hi there,

The name of the email does not control the order in which the emails are sent in a given flow. In other words, even though the email reads #4 and #5, but is in the 1st and 2nd position, they will be sent in the order that they are “physically” in. You can update the names of the email so that they are a bit more intuitive! 

I hope that helps! 

Mike