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Adding sent from name to emails


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Hi guys. I want to send emails for my business but with my name at the front of the front name and then my business name. This is what I mean in the inbox - Dan // Deliciously Guilt Free 

It seems really simple but for some reason I can’t work it out at all. 

Thank you in advance 

 

Dan 

Best answer by stephen.trumble

Hey @DGreef 

Thank you so much for asking such a great question, happy to help update your default account settings.

When you first sign up, the name and email you use to create your account are set to your default sender name and your default sender email address. When you create a new campaign or flow, these values autopopulate.

2020-10-20_17-40-43.png

Going forward, you can update your default sender name and sender email address from Account > Contact Information > Organization.

Updating your default sender name label or sender email address only affects emails going forward. If you want to update existing flows or campaigns, you have to make these updates manually.

Hope this helps! Thank you for being part of the Klaviyo Community!

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stephen.trumble
Community Manager
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  • Community Manager
  • 1518 replies
  • Answer
  • April 13, 2022

Hey @DGreef 

Thank you so much for asking such a great question, happy to help update your default account settings.

When you first sign up, the name and email you use to create your account are set to your default sender name and your default sender email address. When you create a new campaign or flow, these values autopopulate.

2020-10-20_17-40-43.png

Going forward, you can update your default sender name and sender email address from Account > Contact Information > Organization.

Updating your default sender name label or sender email address only affects emails going forward. If you want to update existing flows or campaigns, you have to make these updates manually.

Hope this helps! Thank you for being part of the Klaviyo Community!


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  • Author
  • Contributor I
  • 1 reply
  • April 15, 2022

Thank you so much. Seems so obvious now, thank you for helping 


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