Hello,
I know I can suppress a contact so email are not sent by using the exclusions endpoint API. Is there a way to reverse that action and remove the suppression via an API?:
Hello,
I know I can suppress a contact so email are not sent by using the exclusions endpoint API. Is there a way to reverse that action and remove the suppression via an API?:
Best answer by David To
Hello
If you haven’t already, I would suggest taking a look at the following Community post that
Essentially, in order for users to have their suppression status removed via API, those contacts will need to resubscribe through a supported 3rd party signup form that leverages Klaviyo’s V2 API endpoint. Overall, there wouldn’t be a method to remove consent initiated from your own calls to remove the suppression status as it would require consent for users to rejoin your marketing list.
I hope this helps clarify some things!
David
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