Hi there,
We have a Metric based flow that utilizes a custom event added to Klaviyo via the Track API. We’re also passing several custom properties along with the event. The properties are available within SMS and email templates, for example: {{ event.prettyDate }} is pulling the correct information in.
However, the same properties are not available within the dimensions of a Trigger Split. We need to split our flow logic halfway through based on certain properties of the event, but none of the properties are showing as available.
Any ideas or insight would be greatly appreciated! Screenshots attached for reference.
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Thanks!
- Ryan