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Show/Hide logic with new template editor not working


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Hello. 

 

I’m struggling with getting the following thing to work. 

I need to make a template using the new editor because it has some features that I need to make the design work. Additionally I need to port the show/hide logic for some blocks. 

So for the old template editor the condition was like this : 

person|lookup:'custom_prop'|lookup:0 != '<missing>'

The “custom_prop” is a property that I set on profile and it is a list. It is set by a script integrated with the api, and there’s some logic that inserts “<missing>” at position 0 in some cases.

Now this logic won’t work in the new editor - the block is displayed even though the 0 element of the “custom_prop” list is set to “<missing>”. 

I’ve tried rewriting this in several ways : 

not ‘<missing>’ in person.custom_prop

‘<missing>’ not in person.custom_prop

‘<missing>’ != person.custom_prop.0

{{ person|lookup:'custom_prop'|lookup:0 != '<missing>' }}

not '<missing>' in person|lookup:'custom_prop'

 

Nothing works. Could somebody please give me some hints on what the correct syntax would be in this case ? I’m using the preview feature of the new editor along with setting the correct profile to check this by the way.

Best answer by maciekw

Ok, the links didn’t really help as I’ve already tried all solutions mentioned there. 

What works is changing the property “<missing>” to “missing” - for some reason conditional logic won’t match the “<” and “>”.

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2 replies

David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2456 replies
  • July 1, 2022

Hello @maciekw,

Welcome to the Klaviyo Community!

Our Senior Email Template Designer, @Anna McCarthy actually offered a great rundown of using the Show/Hide functionality within the new editor. I would suggest taking a look at the video tutorial she offers in the her post which I’ve linked below:

In addition to our How to show or hide template blocks based on dynamic variables Help Center article, @retention also has a great blog article they created that could be useful to reference as well: How To Set Show/Hide Blocks Based On A Custom Profile Property

I hope this helps!

David


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  • Author
  • Contributor I
  • 1 reply
  • Answer
  • July 4, 2022

Ok, the links didn’t really help as I’ve already tried all solutions mentioned there. 

What works is changing the property “<missing>” to “missing” - for some reason conditional logic won’t match the “<” and “>”.