We are trying to pull a segment based on due dates (we are a parenting and birthing education program), but the segment is not pulling properly. We have someone’s due date as last year but is pulling when we set the segment as those who are due in 34 weeks. how do we fix?
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segment not filtering properly
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Best answer by chloe.strange
Thanks for reaching out and for being a part of Community!
To clarify, it is including folks who are no longer expecting and your goal is to target customers who have a due date in the future. Is that correct? If so, I would recommend double checking your filter. The "day is in the next" filter tests for a date, but not a specific year. If you want to account for the year, you would need to use "is in the next" instead:
Our date-triggered flow article might also be of some help as well. Let me know if these tips help for your example!
~Chloe
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