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Not able to fill sign up form's fields

  • November 22, 2022
  • 1 reply
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Hello,

 

I’m not able to fill the input fields of my sign up form. I signed from a different browser a couple of hours ago and I successfully signed up but now I’m not able to fill the fields.

 

I tried to see the setting but I’m not sure whats causing this.

 

Best answer by stephen.trumble

Hey @sharry 

Sorry to hear that your not able to fill out your signup form. Since you were able to successfully fill out the form on another browser, it makes me think it’s a problem with the browser and not the signup form. Have you deleted your browser history and cookie cache and then restart the browser? Or use an incognito window within that browser? If you’ve tried all of the signup form troubleshooting and it’s still not letting you infill your form, can you share a screenshot of the behavior settings for the form? 

I’ll be on the lookout for your response!

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stephen.trumble
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  • November 23, 2022

Hey @sharry 

Sorry to hear that your not able to fill out your signup form. Since you were able to successfully fill out the form on another browser, it makes me think it’s a problem with the browser and not the signup form. Have you deleted your browser history and cookie cache and then restart the browser? Or use an incognito window within that browser? If you’ve tried all of the signup form troubleshooting and it’s still not letting you infill your form, can you share a screenshot of the behavior settings for the form? 

I’ll be on the lookout for your response!