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Product Feed is not working

  • February 19, 2023
  • 1 reply
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  • Problem Solver I
  • 38 replies

 

Can anyone help me why is this showing like that. How can I solve it?

Best answer by Brian Turcotte

Hi @forman!

 

My colleagues Dov and David provided a great explanation to why images may be missing from a product feed in this thread:

 

To summarize their points, the images could be missing if you have changed their links on the backed, if they are out of stock, or if the product image has been updated after it was added to the feed.

 

I would recommend reading through that thread and investigated each of those possible causes/solutions as a first step.

 

I hope this helps get you started!

- Brian

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Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
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  • February 21, 2023

Hi @forman!

 

My colleagues Dov and David provided a great explanation to why images may be missing from a product feed in this thread:

 

To summarize their points, the images could be missing if you have changed their links on the backed, if they are out of stock, or if the product image has been updated after it was added to the feed.

 

I would recommend reading through that thread and investigated each of those possible causes/solutions as a first step.

 

I hope this helps get you started!

- Brian