Hi,
We are giving our users some reward points 3 weeks after their first purchase to encourage a repeat purchase. When we deposit the points we add the profile to a specific list in Klaviyo so we know who has been recently given points.
We use Loyalty Lion and I want to use the ‘Reward available’ trigger to send our own emails notifying customers they have enough points for a reward. I want to build a filter into this flow that sends people who have just been given the rewards a different email to people who have earned the rewards organically.
So I want to use a conditional split to send people who are on the list we created a different email to people who are not on the list. But for this to work we need to remove them them from the list once they have that email so next time they enter the flow organically they get the normal rewards available email.
I hope that makes sense!
