Anyone have an issue with the coupon active dates info being wrong? first screenshot show the correct date as I set it and the second shows the summary of the settings.
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Anyone have an issue with the coupon active dates info being wrong? first screenshot show the correct date as I set it and the second shows the summary of the settings.
Best answer by Taylor Tarpley
Hi
Happy to hear you were working with Support on this!
Yes, that was a very odd occurrence that happened. However, since you can’t change coupons date retroactively after they’re live, the only option was creating a new coupon on the date you needed it to be live.
So sorry that happened, please let us know if you experience this again!
Thanks for participating in the Community!
-Taylor
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