Skip to main content
Solved

ReCharge Segments


Forum|alt.badge.img+1

I’d like to create a segment of active subscribers to a specific SKU. What’s the best way to do that?

Best answer by Omar

Hi @Kennedy 

Creating a segment is the best option here.
Use what someone has done as the first filter and is part of a list as the second filter if you are tracking active subscribers as someone who's signed up to a list. Potentially also add and is not suppressed.

 

How to create a cross sell segment: 
https://help.klaviyo.com/hc/en-us/articles/115005066027-How-to-create-a-cross-sell-segment

 

How to get started with segments:
https://help.klaviyo.com/hc/en-us/articles/115005237908-Getting-started-with-segments

 

Does this help and answer your question?

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

View original
Did this topic or the replies in the thread help you find an answer to your question?

2 replies

Omar
Partner - Platinum
Forum|alt.badge.img+46
  • 2025 Champion
  • 494 replies
  • Answer
  • April 18, 2023

Hi @Kennedy 

Creating a segment is the best option here.
Use what someone has done as the first filter and is part of a list as the second filter if you are tracking active subscribers as someone who's signed up to a list. Potentially also add and is not suppressed.

 

How to create a cross sell segment: 
https://help.klaviyo.com/hc/en-us/articles/115005066027-How-to-create-a-cross-sell-segment

 

How to get started with segments:
https://help.klaviyo.com/hc/en-us/articles/115005237908-Getting-started-with-segments

 

Does this help and answer your question?

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO


Omar
Partner - Platinum
Forum|alt.badge.img+46
  • 2025 Champion
  • 494 replies
  • April 18, 2023

Also since you're specifically mentioning Recharge, I'm not sure if you're also trying to find if people have an active subscription but in such a case adding a properties about someone and checking Recharge if the have an active subscribption.

More info on the profile properties you can use here: https://support.rechargepayments.com/hc/en-us/articles/9828306941207-Recharge-metrics-and-properties-in-Klaviyo

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO