can someone please help me,
my draft flow emails are sending but the active/live ones are not?
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can someone please help me,
my draft flow emails are sending but the active/live ones are not?
Best answer by stephen.trumble
As you are concerned about flows being sent when they aren’t live, you would need to take a peek at the flows analytics to figure out what is going on. At the top of your image there is a button that says “Show Analytics”, when you click on that it will show you if each of the messages are being sent. As this is not live, no one should be moving through this flow and all numbers for waiting, review, delivered and skipped should be “0” for each message in the flow. If this is not the case and any number is above “0”, you can click on the individual message and on the left side you can view the messages metrics. This will tell you who received this message and when. Again, this number should be “0” since the flow is not “Live”. Knowing when it was sent will help determine when and if the problem occured.
Let me know what you flow analytics are showing so we can make sure your customers aren’t receiving your marketing before you are ready.
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