Skip to main content
Solved

How can I change the item title to be in all caps and add size field into order confirmation email?

  • May 27, 2023
  • 1 reply
  • 398 views

Forum|alt.badge.img+1

Hello everyone. When editing my order confirmation email for Shopify, I keep running into an issue where I cannot add the size field or capitalize the purchased item(s) name. I have attached a picture for reference! Please let me know if I’m doing something wrong or if there is a specific tag etc. that I should use/add. 

 

Best answer by Taylor Tarpley

Hi there @julesheridan

 

Thanks for your question! 

 

Can you confirm that the all caps version of your product name is how it displays in the backend of your product catalog? Klaviyo doesn’t change any product information itself on our side, but simply displays what already is in your integration backend. 

 

Another Community user had a similar issue, solved by a Community champion I’ve linked below! 

 

Thanks for participating in the Community!

-Taylor

View original
Did this topic or the replies in the thread help you find an answer to your question?

1 reply

Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • Answer
  • May 30, 2023

Hi there @julesheridan

 

Thanks for your question! 

 

Can you confirm that the all caps version of your product name is how it displays in the backend of your product catalog? Klaviyo doesn’t change any product information itself on our side, but simply displays what already is in your integration backend. 

 

Another Community user had a similar issue, solved by a Community champion I’ve linked below! 

 

Thanks for participating in the Community!

-Taylor