Hello,
On my company’s website, it’s possible to order a sample of our product for free and on Shopify these sample requests show as orders.
I want to set up a segment for repeat buyers, but I don’t know how I can exclude sample orders from being considered as orders and only count the clients who ordered real products. Even if I add the filter of order product value as greater than 1 + placed order is greater than 1, the segment will still count the sample orders as “real orders” and clients who just ordered a sample and another product will be considered as repeat buyers.
How should I proceed?
Thank you.
