Skip to main content
Solved

Flow Creation Error - Any suggestions? I've tried different browsers, incognito, and clearing cache

  • September 29, 2023
  • 4 replies
  • 45 views

Forum|alt.badge.img+1

 

Best answer by stephen.trumble

Hey @MightyMoose 

I’m so sorry you were having a problem creating your flow. There was a temporary system issue that was likely the problem you were expering but has since been resolved. Are still seeing this error?

Also thanks @Kylie W for jumping in to help!

View original
Did this topic or the replies in the thread help you find an answer to your question?

4 replies

Kylie W
Partner - Silver
Forum|alt.badge.img+34
  • Champion & Partner
  • 171 replies
  • September 29, 2023

Hi @MightyMoose 

Thank you for your question in the Klaviyo Community.

Hmmm seems you have tried all the first steps in trouble shooting this.

Is this when attempting to create a new Flow from scratch?
If this problem persists, I would recommend contacting Support. Are you on a paid plan? If so you should be able to contact them via your account once logged in.


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 1 reply
  • September 29, 2023

No, I’m still on a free plan.  And yes, this is creating a flow from scratch. 


Kylie W
Partner - Silver
Forum|alt.badge.img+34
  • Champion & Partner
  • 171 replies
  • September 29, 2023

Sorry this is being a bit painful for you. But if you created another new flow from scratch, do you get the same error?

ie; this would isolate it to ever new flow you create or this one specifically.


stephen.trumble
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 1518 replies
  • Answer
  • October 4, 2023

Hey @MightyMoose 

I’m so sorry you were having a problem creating your flow. There was a temporary system issue that was likely the problem you were expering but has since been resolved. Are still seeing this error?

Also thanks @Kylie W for jumping in to help!