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Where can I adapt the text of the e-mail that people receive when they opt in for my newsletter to confirm that they want to opt in?

  • October 6, 2023
  • 1 reply
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Hi everyone,

I have a question regarding double opt-in process:

Where can I adapt the text of the e-mail that people receive when they opt in for my newsletter to confirm that they want to opt in? I don’t see that e-mail in the flows section, and I don’t see the text of that e-mail in the sign-up form section.

 

Thank you very much for your help.

 

 

Best answer by bluesnapper

Hi @SarahMaria 

If you want to change the double opt-in confirmation email for ALL lists go to https://www.klaviyo.com/settings/other/consent-pages then select ‘Email confirmation’

If you want to change ONLY for the newsletter list, go to that list and under ‘Subscribe & preferences pages’ select ‘customize for this list’, then select ‘Email confirmation’.

hope that helps

Andy

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bluesnapper
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  • October 6, 2023

Hi @SarahMaria 

If you want to change the double opt-in confirmation email for ALL lists go to https://www.klaviyo.com/settings/other/consent-pages then select ‘Email confirmation’

If you want to change ONLY for the newsletter list, go to that list and under ‘Subscribe & preferences pages’ select ‘customize for this list’, then select ‘Email confirmation’.

hope that helps

Andy