Skip to main content
Solved

Setting up Conditions in a flow when someone buys a product thats on Pre-SALE


SafelySecured
Forum|alt.badge.img+3

Hi Guys - hoping someone can assist.

Im new to Klaviyo and starting to get my head round the conditions but im struggling with a few.

Background

I sell Dog leads and Harnesses on my website safely-secured.com

I have sold out of some sizes and these are now on PRE-SALE.

Solution

Can someone please help me with my flow so that when someone buys a product thats on Pre-Sale, they don’t get the usual ‘thankyou for buying’ email, but instead another one saying ‘thanks for buying on pre-sale

Below is the current flow.

 

 

Any advice would be greatly received.

Matt

Best answer by Dov

Hi @SafelySecured,

Thank you for sharing your question with the Klaviyo Community and welcome to Klaviyo!

First, I recommend grouping all pre-sale items into a discrete collection in Shopify. Then, add a conditional split to your flow using the filter button for “Collections”. “What somebody has done > Placed Order where collections contains > Pre-sale”. That will put all pre-sale buyers down the “yes” path of this split and this is where you’ll place your pre-sale email. And down the “no” path you’ll place your non-pre sale item email.

Thanks and have a great day.

View original
Did this topic or the replies in the thread help you find an answer to your question?

2 replies

Dov
Forum|alt.badge.img+61
  • Klaviyo Alum
  • 1493 replies
  • Answer
  • April 9, 2021

Hi @SafelySecured,

Thank you for sharing your question with the Klaviyo Community and welcome to Klaviyo!

First, I recommend grouping all pre-sale items into a discrete collection in Shopify. Then, add a conditional split to your flow using the filter button for “Collections”. “What somebody has done > Placed Order where collections contains > Pre-sale”. That will put all pre-sale buyers down the “yes” path of this split and this is where you’ll place your pre-sale email. And down the “no” path you’ll place your non-pre sale item email.

Thanks and have a great day.


SafelySecured
Forum|alt.badge.img+3

Great thanks mate will give that a go