We would like to understand why some of our customers have abandoned their carts during the checkout stage. As an online business with limited experience, and since our website is relatively new, we are eager to learn the reasons behind these abandoned checkouts. Was it related to payment issues, pricing concerns, or something else?
The simplest and possibly the quickest method I can think is to create a Google survey. Does Klaviyo offer survey creation features, or can it be integrated with third-party survey applications?