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In product page after clicking the button "Show more" reviews, it redirect to cart page


arifulayon
Contributor I
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Hi guys, I need help with klaviyo reviews widget. 

In our product page reviews section/widget, when you click the button “Show more” reviews then it redirects to cart page instead of showing more reviews. 

I need help with this. I didn’t saw it happen to our previous reviews app Stamped.io

 

Thanks in advance.

Best answer by Brian Turcotte

Hey @arifulayon!

My apologies for the delay here!

I see you filed a ticket with Support and were able to solve the issue, so I’m going to copy the solution here for visibility:

In your theme, place the reviews widget below all the product info and right above the “you may also like” section. This add to cart behavior may not happen once you move it out of the same section as the add to cart button. 

 

Best,

Brian

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3 replies

Brian Turcotte
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Hi @arifulayon!

 

I’m going to check on this with our Reviews team and I’ll update the thread ASAP!

Best,

Brian


arifulayon
Contributor I
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  • Author
  • Contributor I
  • 1 reply
  • November 28, 2023

Thanks for your response @Brian Turcotte!

Looking forward to hearing from you soon.


Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • February 8, 2024

Hey @arifulayon!

My apologies for the delay here!

I see you filed a ticket with Support and were able to solve the issue, so I’m going to copy the solution here for visibility:

In your theme, place the reviews widget below all the product info and right above the “you may also like” section. This add to cart behavior may not happen once you move it out of the same section as the add to cart button. 

 

Best,

Brian