Thank you for your question in the Klaviyo Community 😊
This looks to be due to font hierarchy - essentially it can come down to fonts in Shopify taking priority, or due to a selected font in Klaviyo not being used as desired.
Here are a few other Community Posts of other Klaviyo Users who have experienced similar issues and their resolutions can provide paths for investigation for you.
Thank you for your question in the Klaviyo Community 😊
This looks to be due to font hierarchy - essentially it can come down to fonts in Shopify taking priority, or due to a selected font in Klaviyo not being used as desired.
Here are a few other Community Posts of other Klaviyo Users who have experienced similar issues and their resolutions can provide paths for investigation for you.
I had seen these, and none of them solved the problem completely. However, I did just try changing to a Google Font (GFS Didot), which is very similar to my brand font (Palatino Linotype), and that one came though, so I think it’s good enough. I guess the form just doesn’t like Palatino for some reason.