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unengaged segment

  • April 3, 2024
  • 4 replies
  • 105 views

warmables_immersed
Contributor I
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I am trying to create an unengaged segment.I was able to create the definition

When i get to my first condition I am not being offered ANY metrics. When I click the ...choose metrics drop down menu it reads: No Items Available. Does anybody have a solution for this?

Best answer by kaila.lawrence

@warmables_immersed Please let us know the solution so others can learn from this thread in the future! 😁

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4 replies

Kylie W
Partner - Silver
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  • Champion & Partner
  • 170 replies
  • April 3, 2024

Hi @warmables_immersed 

Welcome to the Klaviyo Community and thank you for your question!

Could you please share a screenshot with me of what you are seeing?

Thanks
Kylie


warmables_immersed
Contributor I
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hi Kylie

thanks for your response. I was able to solve my problem 


Kylie W
Partner - Silver
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  • Champion & Partner
  • 170 replies
  • April 5, 2024

Glad to hear @warmables_immersed  😊


kaila.lawrence
Community Manager
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  • Community Manager
  • 499 replies
  • Answer
  • April 8, 2024

@warmables_immersed Please let us know the solution so others can learn from this thread in the future! 😁