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[Ask the Experts] How Artificial Intelligence Drives Real Results

(Thu, 25 Apr, 3:00 pm)

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Replies posted by garymgordon

4 Replies

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Oldest first

garymgordonPartner

asked in Lists, Segments, and Profiles

I was testing and tried subscribing with the same email address a few times, and it appears blocked.

David,Okay. But is there any way I can either white list an email address (so it doesn’t go into the list bombing system) or does the list bombing service reset after a while? Can I control any of this or access the email addresses or IPs that might be tagged as list bombing or anything else?I’m currently on their free plan and can’t even email Klaviyo, which is a terrible way of doing business. But don’t get me started with that. What can I do in this situation?Thanks for you help.Gary

8 months ago

garymgordonPartner

asked in Lists, Segments, and Profiles

I was testing and tried subscribing with the same email address a few times, and it appears blocked.

Hi and thanks.But, if I use your technique, I won’t receive the emails back after subscribing since those aren’t my email address. And part of the exercise is that I want to receive the emails back to confirm they look right. So how can I do this? I could understand that the user wouldn’t receive a welcome series of emails when they re-joining, UNLESS their original account was deleted first out of Klaviyo. This is why I deleted the account first, and then tried to resign up. So if I deleted the user from the list, and then re-join by filling out my form, they should receive the welcome series of emails, correct? If not, how can I get this to behave this way? If I deleted someone from Klaviyo and then they re-join again, I want them to receive all of the emails again. How can I get this to work this way? Now that Klaviyo apparently is blocking my email address because I tried to join too many times (I’m presuming), how can I fix this so I can re-join with that original email address?

8 months ago

Kylie WChampion & Partner

asked in Accounts and Settings

Finding Klaviyo Partner ID

Thanks. By the way, I am using the same email address for both. - Gary

3 months ago

Kylie WChampion & Partner

asked in Accounts and Settings

Finding Klaviyo Partner ID

Few questions.Why doesn’t it display the partner ID directly under our profile? When I click on the link with the Partner ID, it takes me to a page that doesn’t display the partner ID. Very odd. There should be an easy way to just copy the Partner ID. Currently, you have to highlight it and copy it. When I was signing up for the Community, it said to enter the Partner ID, which was 9 characters long. But my Partner ID was 10 characters long PLUS the “K-” in the beginning. So this was also confusing.Can you help with this?Gary

3 months ago

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