Replies posted by letter-poetry

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Contributor I
letter-poetryContributor I
asked in Lists, Segments, and Profiles

Shopify Newsletter Subscribers are not syncing to Klaviyo List

Hi there, If you are using a Shopify form, then you’ll want to integrate it to Klaviyo by following this guide. The hidden input tag, <input type="hidden" name="contact[tags]" value="newsletter"> should live within your form’s input group.    Thanks for your answer!What exactly do you mean with “form’s input group”? Is that a template/section on my theme code? If yes, what is it called in most theme? I am using the Prestige Theme, if that helps. Additionally, if you are looking to sync customers who accept marketing at checkout into your Klaviyo list, you’ll have to do this within Klaviyo. Under your Integrations tab, you’ll want to select your Shopify integration and then you’ll notice a checkbox that will route customers at checkout to a defined list:   I have already done this. I think my settings are fine. Thats why I assume there is something missing in my theme code. Thanks for your help! I hope that helps! Mike  

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Contributor IV
3 years ago

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