Replies posted by marc10

2 Replies

R
Contributor I
ramesh2021Contributor I
asked in Developer Group

Send Mail to Recipient's Email

Hey @stephen.trumble I see this is marked as SOLVED but I don’t see the solution. I have the same setup and have the same question. We collect the gift recipient’s email during the Shopify checkout.  How do we send a shipping notification to a gift recipient’s email? To be clear, this is separate from (and in addition to) the customer who gets the order confirmation and shipping notifications.  

2
M
Contributor I
1 year ago
M
Contributor I
marc10Contributor I
asked in Accounts and Settings

Switching to a new Shopify store

Thank @alex.hong.In the community response you linked to it says: It may be worth removing all metrics in the Klaviyo account from store A prior to integrating store B so that you do not get confused by having 2 Shopify metrics for each event (2 Shopify placed order events, 2 shopify started checkout events, etc.). Only do this if you already have the historic data you need in store B so when you sync store B you won’t lose any of the historic transactional data. I certainly don’t want two metrics for each event. This quoted article above says I should remove metrics from the account prior to integrating Store B. In my case, I plan to export all orders, customers and product from Store A and import them into Store B. But I am still not clear when/how to “remove metrics” from Klaviyo and when to do the integration of the new store. Can you clarify? 

4
alex.hong
1 year ago

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