Replies posted by bhas

10 Replies

bhas
Active Contributor I
bhasActive Contributor I
asked in Analytics and Deliverability

Error loading custom reports

Thanks for this detailed answer. In my case, the Custom Reports were not loading because I opened Klaviyo in Brave, which has ad blockers.  Opening it in Chrome fixed the problem

2
bhas
Active Contributor I
8 months ago
bhas
Active Contributor I
bhasActive Contributor I
asked in Sign-up Forms

problem adding custom trigger to klaviyo form

Thanks for the clarification, @Taylor Tarpley .@Bobi N. , @chelsgrove , @Akers Digital , would love your suggestions on this issue of using custom triggers to load a form.TL:DR: I created two different forms that will load based on traffic source, and used AI to generate custom trigger code, but this code isn’t working as it should.   Hi @Taylor Tarpley  When you are loading forms using custom triggers, you have to select the “Only show form based on custom triggers” under the Display Timing section in Targeting and Behavior settings as per this article, correct? So, I got AI to create this code that will show and hide forms based on traffic source, but also includes standard rules that you would normally set from the “Display according to rules” option, like when can a form show up or which pages it should not.  I installed it in the theme.liquid file in Shopify just before </head>. However, none of the forms showed up on testing.  Could you please run this code-snippet by your

4
bhas
Active Contributor I
11 months ago
bhas
Active Contributor I
bhasActive Contributor I
asked in Sign-up Forms

problem adding custom trigger to klaviyo form

Hi @Taylor Tarpley When you are loading forms using custom triggers, you have to select the “Only show form based on custom triggers” under the Display Timing section in Targeting and Behavior settings as per this article, correct?So, I got AI to create this code that will show and hide forms based on traffic source, but also includes standard rules that you would normally set from the “Display according to rules” option, like when can a form show up or which pages it should not. I installed it in the theme.liquid file in Shopify just before </head>.However, none of the forms showed up on testing. Could you please run this code-snippet by your engineers to check for any issues? // Define a function to check if the current URL contains /checkouts or /ordersfunction isCheckoutOrOrderPage() { // Get the current URL var currentUrl = window.location.href; // Convert the current URL to lowercase currentUrl = currentUrl.toLowerCase(); // Define a regular expression pattern to match

4
bhas
Active Contributor I
11 months ago
B
Contributor I
BestvaledContributor I
asked in Sign-up Forms

How to embed a signup form on my blog pages?

Create a teaser.On a client site, I have a teaser for a form on the bottom right, and it shows up in their Shopify blog as well. Here is how it looks. 

7
mat.bingham
Partner
1 year ago
bhas
Active Contributor I
bhasActive Contributor I
asked in Email Templates and Coupons

Want to add multiple custom fonts, where am going wrong?

Hi, this helped in that I got the new fonts working, for anything new that I typed Since I am working on an existing template, the font changes didn’t reflect automatically to the existing text as shown in the Loom video, even after saving and refreshing the templateThis can be a problem, as I might have to go and redo all existing copy manually in all the templates and flows.I

7
alex.hong
2 years ago
S
Contributor I
salesgenomicsContributor I
asked in Email Templates and Coupons

How can you apply a custom font onto buttons?

Hi, I am late to this but hoping someone could answer these questions:Can I add only one custom font using this method? Since the font doesn’t get added to dropdown menu, what can we do if I want to replicate the website experience where headlines and body copy has different fonts?  <style type="text/css">@import url('FONT_URL'); p, h1, h2, h3, h4, ol, li, ul { font-family: INSERT_FONT_NAME, INSERT_A_FALLBACK_FONT, sans-serif; }</style> There is a space for adding fonts in the brand assets. I have added two Google fonts, but I am not sure if they are making any difference.Also, this seems like a n00b question, but even when I went with the above strategy of adding fonts in the code, I didn’t see any change i the email template. What am I missing? Does the fonts change instantly in the template, or do we have to refresh it?Hoping for some help here @David To 

10
bhas
Active Contributor I
2 years ago
bhas
Active Contributor I
bhasActive Contributor I
asked in Analytics and Deliverability

Server IP is in 3 blacklists

Thanks for the reply, @alex.hong The report indicated that the broken links can also cause issues. As I see, these seem to be tracking links. How do I fix that?

2
bhas
Active Contributor I
2 years ago
bhas
Active Contributor I
bhasActive Contributor I
asked in Analytics and Deliverability

Issues with product performance reporting

Hi @Dov , I want to generate a report (weekly and monthly) of the orders that Klaviyo is contributing. My client wants the data to better attribute sales to email from their backend. 

3
Dov
2 years ago
cassy.lee
cassy.leeKlaviyo Alum
posted in Getting Started with Community

Welcome and Nice to Meet You!

what are your bets for the 14th Doctor?If I am being honest, I haven’t followed Doctor Who much after Capaldi’s penultimate season. After the magnum opus that was Hell Bent, I struggled to follow the subsequent episodes and a few from Jodie Whittaker’s run, but I was not able to jive with her.I would love to see Idris Elba as the Doctor, but that’s a pipe dream.I am very thankful for the community discussions, because I am learning a lot about the ins and outs of the platform, and I really want to let you know that you guys have been awesome with partner enablement and support in the context of valuable content that you have provided in the portal. I will definitely check out that course- always love ready about behavioral psychology. I will be sure to pop in on other threads too. 

157
S
Partner
8 days ago
cassy.lee
cassy.leeKlaviyo Alum
posted in Getting Started with Community

Welcome and Nice to Meet You!

Hi everyoneMy name is Bhaskar and I have been lurking quite a lot: this is my first post. I live in the crazy bustling city of Bombay (aka Mumbai) in India, and share my living space with three cats that go by Rory. Amy and Clara (give me a shoutout if you are a Whovian).Rory loves to take up all the space on my table I am passionate about a whole lot of things, liketraveling and hiking (looking forward to making up for 2020’s missed trips) history, especially military history understanding why people buy a particular product (or idea)I love writing (you can see some of my email focused posts here), but I am even more partial to using memes to illustrate complex concepts while keeping it light and fun. My take on some ecommerce brands and their always on promotional emails that don’t establish connection and trust with the customer (Instagram) I am a Klaviyo Silver partner and a one-man band at Pixels and Clicks and I work with small and mid-level DTC/eCommerce brands to:Work out an em

157
S
Partner
8 days ago

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