Replies posted by tynify

1 Reply

tynifyContributor I

asked in Lists, Segments, and Profiles

List not updating

Hi @dov.derin, Sorry if this reply has been long due. I got caught up with a family emergency and work and was only able to sort out this side project of mine just mine. Anyway, I just want to say that I’ve already fixed the issue when I followed your guide and it seems our IP is not blocked. I tested it as you said by signing up a test email in my shopify newsletter input box with a different IP and another using my current IP address and both seemed to have been picked up by the “Newsletter” list. However, to fix this issue I had to create a new list called “Newsletter” as the default list in my list and segments section was called “All Subscribers on Shopify” and that list still couldn’t pick up new emails that have signed up. I could show you a picture but for some reason I couldn’t attach a jpg photo in this thread. Also, If I may ask a follow up question, it seems as if the new list only picks up newly subscribed shopify signups. It doesn’t add old profiles. Is there a way to syn

2 years ago

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