Replies posted by Alena

3 Replies

shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Once again, thank you very much @shoshana.antunes ! Creating the segment, exporting the contact and importing them to the list worked out very well :) And was super easy too. 

17
W
Problem Solver I
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Thank you so much @shoshana.antunes !That helped a lot. I found it in the password.liquid file, located under the ‘Sections’ folder. And it worked :)New subscribers now receive the email for the double opt-in. Have you got any tips how to make it work retrospectively (for the few users that already subscribed prior to making the above change) ?Thank you! 

17
W
Problem Solver I
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Hi @shoshana.antunes!Thanks for the step-by-step description of the above issue. It has half-helped me so far: I have successfully selected the list I’d like subscribers added to and updated the Shopify Settings. That step seems to be all good. I’m using the Broadcast theme for oceanmeetsgreen.com. And have already had a few people subscribe via the password page. But they aren’t added to the selected list. But when trying to edit the code, I got stuck: In my Shopify Theme I can’t find the password-content.liquid template. I only see the password.liquid template, which doesn’t include the code snippet <input type="hidden" name="contact[tags]" value="prospect, password page">​Have you got any tips on how to solve this issue?Thank you :)Alena 

17
W
Problem Solver I
2 years ago

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