Replies posted by Memento_25

3 Replies

Memento_25
Partner
Memento_25Partner
asked in Campaigns and Flows

{{ event.extra.checkout_url }} redirects to a none/ page

Hi @Dov, Thanks for explaining the static /cart! I didn’t know that before. I’ll be reaching out to our Shopify Web Dev team to see if there’s a way to format the abandoned link for the “Buy It Now” in the same way of that for the “Checkout” button so both will have checkout URLs whenever a Checkout Started event happens. I’ll get back to this thread once we’re able to find a workaround. If all else fail, I guess yeah, we’ll just turn off that button and leave the “Add To Cart” instead. :) Appreciate your help, Dov!

5
A
Problem Solver II
1 year ago
Memento_25
Partner
Memento_25Partner
asked in Campaigns and Flows

{{ event.extra.checkout_url }} redirects to a none/ page

Hi @Dov, Thank you for pointing this out! It gave me clearer understanding of what’s happening. I checked the checkout_url in the preview of the email editor and it looks like it’s empty as you’ve mentioned: And I now found the reason why. In our Shopify Store, there are two options when you want to proceed to checkout: It’s either you:(1) Add the item to the cart first then checkout.(2) Click “Buy It Now” and immediately proceeds to the checkout page. I’ve run a couple of tests and found out that when I do (1), it leads to a page with this link format: https://website.com/checkouts/c/XXXXXXXXXXXXX/information or  https://website.com/XXXXXXXXXX/checkouts/XXXXXXXXXXAnd when the actual abandoned email sends out to a profile who started checkout, it all works fine.  checkout_URL is not empty and {{ event.extra.checkout_url }} works! However when I do (2), it leads to a page with this link format: https://website.com/checkouts/bin/XXXXXXXXXXXXX/information And there you go: checkout_URL is

5
A
Problem Solver II
1 year ago
Memento_25
Partner
Memento_25Partner
asked in Email Templates and Coupons

Can't display dynamic coupon codes won from Privy Spin The Wheel inside Klaviyo Emails

Hi @stephen.trumble,Thank you for reaching out! I appreciate the help. :) Btw, I finally figured it out! I had to add a hidden field inside the Privy Spin The Wheel form and selected the detected attributed: coupon_code. After someone subscribes to the wheel, it now creates a profile property coupon_code in Klaviyo as well, and in order to display this in the emails, I insert property inside the text block (or a button) and selected the coupon code from the dropdown and then it now displays this code: {{ person|lookup:'coupon_code'|default:'' }} And tadah! It finally worked and displayed the dynamic coupon code from Privy :) I do hope this one can help others out there who might encounter the same issue.

5
stephen.trumble
Community Manager
2 years ago

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