Replies posted by karen1628

4 Replies

K
Contributor II
karen1628Contributor II
asked in Campaigns and Flows

How to pull out Amazon Reviews to create Dynamic Review section in Klaviyo emails

Wow @David To , thanks so much.. I'd like to try first the guide in adding custom web feed. Really helpful.Thanks. 

2
K
Contributor II
1 year ago
K
Contributor II
karen1628Contributor II
asked in Campaigns and Flows

How to exclude customers with draft orders from Shopify from Klaviyo abandoned checkout/cart flows

Hello @karen1628, Great question! Draft Orders or Invoice Orders are not data that are synced to Klaviyo from Shopify as part of the default integration. From my experience, when a draft order is initiated, a Checkout Started event will trigger for the associated contact, but a corresponding Placed Order event would not occur. This is because Klaviyo will not besync orders that are in the draft or invoiced status.  For this reason, this would cause those users who initiated a draft order to still receive the Abandoned Checkout emails despite having already paid.  One way you can manually remove these customers from receiving the Abandoned Checkout flow would be manually cancelling the email to these contacts. If you know the customer that you are creating a draft order for, you can search for their email using the search bar to be brought to the contact’s Klaviyo profile page. Next, under their Messages section, go to Schedule and you should be able to click on the Cancel option next

2
K
Contributor II
2 years ago
L
Contributor I
LizelContributor I
asked in Sign-up Forms

Pop up sign up form is showing on my multiple account store

Hello @david.to  I have the same problem. But how can you  remove the manually installed Klaviyo.js? I tried looking at the shopify store's theme.liquid but it isn't there. I tried reintegrating. But it's still there  Do you have a step by step instruction for this. I'm not knowledgeable with coding. So this is quite hard for me. It's been a week since this happened. Two stores are being affected already. I hope you can help me Thank you.  

3
Taylor Tarpley
Community Manager
2 years ago
D
Contributor I
dim78Contributor I
asked in Analytics and Deliverability

Added "Product Viewed" with GTM but company_id where the tag is send is wrong

Has the same integration issue. Can it be solve by just updating the integration settings by unchecking the first box  when integrating?

6
Dov
2 years ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.