Replies posted by arianavmac

12 Replies

A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms

Legacy form error "invalid email address"

@jallain are you able to help me with this? You’ve been super helpful in the past so I thought I’d ask. Thanks again!

4
jallain
Klaviyo Employee
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms

Legacy form error "invalid email address"

No it wasn’t added. I see that error by looking at the console, it logs “Incorrect email address” there. I’m really not sure what’s going on

4
jallain
Klaviyo Employee
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Lists, Segments, and Profiles

Email not getting added to subscription form

I also added this hidden input so I can have it as a custom property and it doesn’t seem to show up. It didn’t show up when you signed up.<input type="hidden" name="$Signup-Location" value="Home Page">Actually disregard this, I got this to work. It’s just the submitting that doesn’t wanna work with any of my emails.

6
A
Problem Solver I
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Lists, Segments, and Profiles

Email not getting added to subscription form

I just submitted the form right now and no luck

6
A
Problem Solver I
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Lists, Segments, and Profiles

Email not getting added to subscription form

Yeah so those are from earlier, then suddenly it just stopped working and email only show up under Profiles. I’ve tried incognito too and no luck at all 

6
A
Problem Solver I
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Lists, Segments, and Profiles

Email not getting added to subscription form

Yeah you did get added! Is there a reason why it wouldn’t work for me? I’m using chrome right now 

6
A
Problem Solver I
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms

Issue with Legacy form redirecting on form submission

Hm strange, when I do POST no users gets added to Klaviyo, when I do GET it does. I did GET because that’s what it says to do here: https://help.klaviyo.com/hc/en-us/articles/115005249588-How-to-Add-and-Customize-a-Legacy-Embedded-Signup-Form

10
alex.hong
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms

Issue with Legacy form redirecting on form submission

@jallain I removed that, but then users don’t show up in klaviyo, would the right thing to do is keep the URL but it make it a POST request instead?

10
alex.hong
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms

Issue with Legacy form redirecting on form submission

https://new-imaware.webflow.io/at-home-blood-test/vitamin-d If you click on “View Sample Report” the form should come up.I’ve tried omitting data-ajax-submit as suggested in that link but no luck yet sadly

10
alex.hong
2 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms

Issue with Legacy form redirecting on form submission

@jallain tagging you here if you have any ideas of what could be going on. Thanks again for all your help!

10
alex.hong
2 years ago
A
Problem Solver I
aereidProblem Solver I
asked in Analytics and Deliverability

How can I pass a custom event through a legacy form?

@jallain I’m running into another issue where the the legacy form sometimes redirects to page with another form asking for the email, first name, and last name. But this only seems to happen sometimes. Since this is happening though, I don’t think the code you shared above (or any code) will run on form submission because of the redirect. Thanks in advance for the help! 

6
jallain
Klaviyo Employee
2 years ago
A
Problem Solver I
aereidProblem Solver I
asked in Analytics and Deliverability

How can I pass a custom event through a legacy form?

@aereid @jallain Hi! I’m trying to achieve the same thing with my implementation of Klaviyo right now, but it doesn’t seem to work. I am also using legacy forms, and I’ve tried to do the following (track the data upon form submission):<script>$("#email_signup").submit(function() {var email = $('#k_id_email').val();var _learnq = _learnq || []; _learnq.push(['identify', { '$email': email }]); _learnq.push(['track', 'Report Requested', { 'Report_Requested' : 'Name of Report' }]);});</script>However, nothing shows up in Klaviyo. I would really appreciate any help as I’m currently unable to troubleshoot this.

6
jallain
Klaviyo Employee
2 years ago

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